Shipping Policy
Thank you for shopping with SAM’S SUIT FACTORY. We are committed to processing and delivering your orders as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully completed. Orders placed on weekends or holidays may require additional processing time.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Time
Estimated delivery times may vary depending on your location, shipping carrier, weather conditions, and other external factors. Most domestic orders are delivered within 3–7 business days after shipment.
Please note that delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping destination and selected shipping method.
From time to time, we may offer promotional shipping discounts or free shipping on qualifying orders.
Order Tracking
Customers will receive tracking details once an order has been shipped. Tracking updates may take some time to appear after shipment confirmation.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate before placing an order. SAM’S SUIT FACTORY is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
While we work with trusted shipping carriers, delays may occasionally occur due to weather, carrier issues, or high shipping volumes. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can review the issue and assist you appropriately.
SAM’S SUIT FACTORY
25040 Southfield Rd, Southfield, MI 48075, United States
Phone: +1 248-424-8666
Email: support@samssuitfactory.com