FAQs
What products do you sell?
SAM’S SUIT FACTORY offers a wide selection of men’s fashion including blazers, suits, tuxedos, casual shirts, polos, jeans, shoes, accessories, hats, jogging sets, summer outfits, and more.
Where are you located?
Our store is located at:
25040 Southfield Rd, Southfield, MI 48075, United States
How can I contact customer support?
You can contact us through:
Phone: +1 248-424-8666
Email: support@samssuitfactory.com
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and shipping carrier, but most orders arrive within 3–7 business days after shipment.
Can I track my order?
Yes. Once your order has been shipped, tracking information will be sent to your email when available.
What is your return policy?
We offer a 30-day return policy for eligible items. Products must be unused, unworn, and returned in original condition with tags and packaging when applicable.
Please review our Refund & Returns Policy for complete details.
What payment methods do you accept?
We accept secure online payments through approved payment providers available during checkout, including major credit and debit cards.
What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with photos of the item and packaging. Our support team will review the issue and assist you as quickly as possible.
Do you offer exchanges?
If eligible, exchanges may be available for defective or incorrect items. Please contact customer support for assistance.
Is my payment information secure?
Yes. Payments are processed through secure third-party payment providers using industry-standard encryption and security measures.
SAM’S SUIT FACTORY
25040 Southfield Rd, Southfield, MI 48075, United States
Phone: +1 248-424-8666
Email: support@samssuitfactory.com